JellyFil Official Website › Contact
ContactContact the JellyFil desks
Two addresses, two jobs. +1 (507) 448-8190 and contact@customercs.com reach the order desk. contact@Jellyfil-eng.com reaches the editors of this website.
The order desk can see tracking, address changes and refunds. The website mailbox cannot see any of that; it handles corrections, privacy requests and press. A refund emailed to the website address only loses a day.
Pick the right route first and most problems on this site take one message instead of three.
Which JellyFil desk to use
| If you want to | Use | Why |
|---|---|---|
| Track a parcel, change an address, cancel or refund an order | +1 (507) 448-8190 or contact@customercs.com | These are the only routes with access to the order system. Have the order ID from your confirmation email ready. |
| Open a money-back claim | +1 (507) 448-8190 | Claims are opened on the telephone, inside the 60 days from purchase. |
| Report a mistake on this website | contact@Jellyfil-eng.com | It reaches the editors. If something here is wrong it is fixed on the page and the review date moves. |
| Ask about privacy, data or press | contact@Jellyfil-eng.com | Mon–Fri 9:00am–5:00pm ET. |
| Ask a question about the panel or an ingredient | contact@Jellyfil-eng.com | The editors wrote those pages and will answer from the label rather than from the sales copy. |
| Ask whether this gummy is right for you medically | Your own prescriber | Nobody at either desk can answer that, and a desk that offered to would be worth distrusting. |
| Order support | +1 (507) 448-8190 · contact@customercs.com |
| Website desk | contact@Jellyfil-eng.com · Mon–Fri 9:00am–5:00pm ET |
| Office | 59 Maiden Lane, Floor 27, New York, NY 10038, USA |
| Returns | 387 Park Avenue South, Floor 6, New York, NY 10016, USA |
| Put in a return | Full name, email address and order ID |
| Trading name | Jellyfil-eng, the USA Authorized JellyFil Retailer |
Write to the JellyFil website desk
Ask the JellyFil order desk about a purchase
JellyFil contact questions
Which address opens a refund?
+1 (507) 448-8190, with the order ID. contact@customercs.com works if you would rather write. The website address cannot see orders.
What should I have ready before I call?
The order ID from the confirmation email, and the email address the order was placed with. Those two find any order in seconds.
Where do returns go?
387 Park Avenue South, Floor 6, New York, NY 10016, USA, with your full name, email address and order ID inside the box.
Can you tell me whether to take this with my medicine?
No, and nobody at either desk should try. The interactions are set out on the side effects page so you can take a specific question to whoever prescribes for you.
How quickly does the website desk reply?
Mon–Fri 9:00am–5:00pm ET. It is a small editorial desk rather than a call centre, so anything urgent about an order belongs on the telephone.
Order JellyFil with a number that answers on the label
+1 (507) 448-8190 is printed on the bottle and on every page of this website, which is not true of most things sold in this category.
Price shown at the seller’s checkout · 60-day window from purchase
Order JellyFil From This CounterLot JEL-26/JE-4012 · a month in every bottle · dispatched inside the United States
